Our cancellation policy

We hope you understand that as a small business we need to ensure our costs are covered to enable us to keep the club running. Each time a session is cancelled, a refund is understandably requested. Issuing a refund from our system incurs a transactional fee that we have to absorb. A cancelled session also risks the place not being filled by another little artist if we appear to be full at the time of booking. Therefore, unless the reason is valid, we can only issue a credit for a future session and not a monetary refund.

Thank you for understanding.